Lewis Eisen

Respectful wording encourages compliance.

Whether you are posting a single rule on a sign or drafting an extensive series of policies and standards, unintentional negative messages conveyed by your wording can undermine your goals without you even realizing it.

This hands-on workshop re-imagines rule-making for the modern landscape. Even strict, non-negotiable requirements can be crafted in a way that garners maximum engagement, replacing outdated authoritarian tactics with a more respectful approach. We'll cover how to: 

• Identify unintended negative messaging that distorts your intentions
• Organize and structure policies, standards, and supporting documents to reduce redundancy and expedite development and approval
• Craft clear, succinct statements that convey respect and foster cooperation
• Align your rules with corporate values to minimize resistance.

With competition for corporate talent fiercer than ever, organizations can't afford to ignore the damage caused by negative language and a disrespectful tone of voice. This approach will go a long way to garnering support for your initiatives and moving your objectives forward, and has been adopted by organizations around the world.